Order Cancellation
- Once an order has been processed and shipped, it cannot be cancelled. Please refer to our Return and Refund Policy for further instructions on returning items.
Cancellation Procedure
- To cancel an order, please contact us directly via email with your order details.
- We will confirm the cancellation and process your refund promptly.
Exceptions
- Custom-made or personalized items may not be eligible for cancellation once production has commenced. Contact us immediately if you wish to cancel such an order.
Refunds
- Refunds will be issued to the original payment method used for the order.
- Processing times for refunds may vary depending on your bank company.
For any questions or concerns regarding our cancellation policy please contact us at:
- SANDRA SUNNY
- Email:thanima.mumbai@gmail.com
- Phone: 8433630484